Source of: Account: binding, deletion, servers and PC

← Account: binding, deletion, servers and PC

**The account** in Last Asylum: Plague belongs to the platform of the publisher 37GAMES GLOBAL, not
to the game itself: binding, switching and deleting the account happen in the platform window that
opens from the game settings, not in the game menus. This page gathers what players ask most often:
where the official site is, how to bind and switch the account, how to start a character on another
server, how to delete the account, how to play on a computer and where to buy diamonds without risk.
The facts were checked on 8 September 2026.

## Official site and support

The official site of the game is [last-asylum.com](https://www.last-asylum.com/), run by the
publisher 37GAMES GLOBAL, and it links to the game's pages on [Google Play](https://play.google.com/store/apps/details?id=com.phs.global)
and the [App Store](https://apps.apple.com/us/app/last-asylum-plague/id6756989323). Every other site
with the game's name in its address, this wiki included, is unrelated to the publisher. The official
community lives on [Discord](https://discord.gg/2PYWRyNtmU), and the invitation is built into the game
itself. Support opens inside the game: the profile icon in the top left corner, then **Settings** and
**Help**. More about the game and its developer is on the [[last-asylum-plague|About the game]] page.

## Binding and switching the account

Until the account is bound it lives on one device only and is lost together with it. Binding goes
through the publisher's platform window: the game settings lead there, as does the
[[bind-reward|Bind for Reward]] window in the special events tab, and an external account such as
Google or Facebook can be bound. Binding pays a reward, but the point of it is different: after
binding the game can be entered from any device under the same account.

The same platform window switches the account to another one. The game then restarts and shows the
login screen again, and after login it offers the choice of server and character. This is also how
services that enter someone else's account with the owner's consent work: they open the account
switch window over the tutorial on the first launch.

## A new character on another server

One account can hold several characters on different servers, and the choice between them is made
in the server list on the login screen. A character on a new server starts from scratch, and the old
city stays on its own server. Moving a city between servers is not provided in the game, and tips
like "change server and keep progress" do not apply to this game.

## How to delete the account

Account deletion goes through the publisher, not through the game. Under the
[37GAMES privacy policy](https://gpassport.37games.com/center/servicePrivicy/privicy) a request to
delete data is sent by email to global.support@37games.com, and the publisher replies within one
month. The letter should name the game, the server and the character, as well as the account the game
is bound to. Deleting only the character on one server while keeping the others is not described by
the policy, so such a request is best stated explicitly.

## Playing on a computer

The game has no versions for computers or consoles; it is released only on iOS and Android. On PC it
is played through Android emulators, most often BlueStacks and LDPlayer: the regular Google Play
version is installed in the emulator, and the account from the phone is carried over by binding. The
publisher has released no official Windows client, and programs under such a name are best avoided.

## Where to buy diamonds

Packs are sold inside the game at the app store price, and the game itself warns by mail: the only
safe way to buy diamonds is a purchase through the player's own account in the game, while offers to
sell resources in chat and on social networks come from scammers. Third-party top-up sites are not
connected to the publisher, and buying there means handing the account login to a foreign service.
What every purchase gives and which of them pay off is covered on the [[spending|Spending]] page, and
free rewards are handed out through [[gift-codes|gift codes]].

## Related pages

- [[gift-codes|Gift codes]]
- [[bind-reward|Bind for Reward]]
- [[last-asylum-plague|About the game]]
- [[faq|FAQ]]
- [[spending|Spending]]